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  • Damaged wall during set up



    1. MY SETUP WAS SCHEDULED FOR FRIDAY, MARCH 25, 2016 2. 3.25.16: THE SET UP TEAM CAME AND DID A GREAT JOB SETTING UP THE ELYPTICAL 3. 3.25.16: AFTER PLACEMENT OF THE ELIPTICAL, ONE OF THE TECHNICIANS GOT ON THE MACHINE TO TEST IT. DURING THAT TIME, HE PUT A HOLE IN THE WALL WITH THE PEDAL OF THE MACHINE BECAUSE IT WAS TOO CLOSE TO THE WALL. 4. 3.25.16: I DID NOT GET UPSET, BECAUSE HE IMMEDIATELY TOLD ME THEY WOULD FIX IT AND ALL I HAD TO DO WAS GET THE PAINT AND THEY WOULD TAKE CARE OF THE WALL. 5. 3.30.16: RECEIVED A CALL FROM THE MANAGER%u2026TOM, REGARDING THE TECHNICIAN, RICHARD WHO... More...
    (Delivery Services)
    noway2016's Picture   noway2016    0 Comments   Comments
  • Broken Sole E20 Elliptical



    Got at Dicks in Butler PA. When the tech completed installation not all options functioned. Tech did not have time to fix, he was very busy! Talked to his boss and I ask them to take the elliptical back to Dicks and bring me a new one. No sorry not our job, you need to deal with Dicks. On the phone off/on all day with Dicks and a tech was to return get the broken item and bring me a new one. Got a call from Go Configure at 330 telling me a tech was on the way. I called them at 430 and was told a tech was not coming and I needed to deal with Dicks. Dicks manager called me said they should be... More...
    (Delivery Services)
    sjwest0712's Picture   sjwest0712    1 Comments   Comments

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